Return Exclusions

What items are not eligible for return?

  • Fragrance products
  • Clearance, Overstock & Final Sale purchases
  • After-sale add-on purchases, for 30% off MSRP, or greater
  • Gift Cards
  • Used items, worn or washed
  • Items in which CR7 packaging is not included with return or is received in damaged non-usable condition. Tags must be included with return.
  • Items outside of CR7US’ return window. See Return Policy. 
  • CR7 products not purchased through CR7US.COM. To process your return, a proof of purchase from independent retailer CR7US.COM is required.
  • Bundles/BOGOs (all contents) containing CR7 fragrance colognes, sprays and gift-sets are ineligible for return. Partial bundle/BOGO returns are not accepted.