Damaged Goods

Damaged product may be returned within 14 calendar days of delivery. Follow RETURN POLICY and:

1)On return request, indicate if shipping box was damaged upon arrival. Describe damage and provide clear photos. 

2)On return request, indicated if shipping box was not damaged upon arrival, but interior product was damaged, describe and provide clear photos. 

Defective products may be returned within 14 calendar days of delivery. Follow RETURN POLICY and:

1)Unused, un-washed or worn products in which defect is noted will be evaluated subject to receiving email notice of defect within 14 days of delivery (or other based on return policy extensions which may be valid during holiday periods). Include description of defective article and clear photos. 

For damaged or defective inquiries, CR7US may require a return of product for further evaluation and reporting to manufacturer.

With over 80 years of manufacturing expertise behind the CR7 Underwear brand we take pride in the design and durability of each and every product. In the rare situation where a manufacturing error may have occurred our shopper's feedback and images are appreciated in order to remedy the issue for our valued customer and share quality information with the CR7 Underwear's manufacturing team.